Privacy policy
Privacy Policy for Camia Shoes
At Camia Shoes, we are committed to maintaining the trust and confidence of our customers and visitors to our website. This Privacy Policy outlines how we collect, use, disclose, and protect your Personal Information when you visit or make a purchase from camiashoes.com (the “Site”). Our practices are designed to align with the values of transparency, accountability, and respect for user privacy.
Contact Information
For questions, further details about our privacy practices, or to lodge a complaint, please contact us at: wecare@camiashoes.com
Collecting Personal Information
We collect Personal Information to better serve our customers and improve our services. Personal Information is any information that can identify an individual, such as names, contact information, and payment details.
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Device Information
Purpose: To ensure optimal performance of our Site and enhance user experience.
Source: Automatically collected through cookies, log files, web beacons, tags, and pixels.
Disclosure: Shared with our processor, Shopify, and for limited analytics purposes.
Details: IP address, web browser type, time zone, cookie data, viewed products, search terms, and Site interactions. -
Order Information
Purpose: To process orders, manage transactions, communicate with customers, and prevent fraud.
Source: Provided directly by you when you make a purchase.
Disclosure: Shared with Shopify, Stripe, and Batch for payment and delivery purposes.
Details: Name, address, email, phone number, and payment details. -
Customer Support Information
Purpose: To provide effective support and address inquiries or issues.
Source: Collected from interactions with customer service.
Disclosure: Not shared without consent unless legally required.
Protecting Minors
The Site is not intended for users under 18. We do not knowingly collect Personal Information from children. Parents or guardians who believe their child has provided us with Personal Information can contact us for deletion.
Sharing Personal Information
We may share your information with third-party service providers and partners to deliver services, comply with legal obligations, and protect our rights. These partnerships are chosen with strict adherence to B-Corporation principles, ensuring that any data shared is managed responsibly.
We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioural Advertising and Analytics
We may use customer data to deliver targeted advertising through services like Google Analytics and Meta Ads, which comply with privacy practices that respect individual rights. We provide clear opt-out options for targeted marketing through industry-standard tools. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=adsGOOGLE - https://www.google.com/settings/ads/anonymous
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.
Data Retention
Personal Information will be kept as long as needed to fulfill the purposes outlined or as required by law. Customers can request the deletion of their data at any time.
Automatic decision-making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
We DO NOT engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
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Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
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Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.
Lawful Basis for Processing (GDPR)
For EEA residents, we process data under these lawful bases:
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Your consent;
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The performance of the contract between you and the Site;
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Compliance with our legal obligations;
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To protect your vital interests;
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To perform a task carried out in the public interest;
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For our legitimate interests, which do not override your fundamental rights and freedoms.
CCPA Rights
California residents have rights under the CCPA, including access, portability, and deletion. Please contact us to exercise these rights or to designate an authorized agent.
Cookie Policy
Our Site uses cookies to enhance user experience and provide tailored services. You can manage your cookie preferences through browser settings or industry-standard tools.
Cookies Necessary for the Functioning of the Store
| Name | Function | Duration |
|---|---|---|
| _ab | Used in connection with access to admin. | 2y |
| _secure_session_id | Used in connection with navigation through a storefront. | 24h |
| _shopify_country | Used in connection with checkout. | session |
| _shopify_m | Used for managing customer privacy settings. | 1y |
| _shopify_tm | Used for managing customer privacy settings. | 30min |
| _shopify_tw | Used for managing customer privacy settings. | 2w |
| _storefront_u | Used to facilitate updating customer account information. | 1min |
| _tracking_consent | Tracking preferences. | 1y |
| c | Used in connection with checkout. | 1y |
| cart | Used in connection with shopping cart. | 2w |
| cart_currency | Used in connection with shopping cart. | 2w |
| cart_sig | Used in connection with checkout. | 2w |
| cart_ts | Used in connection with checkout. | 2w |
| cart_ver | Used in connection with shopping cart. | 2w |
| checkout | Used in connection with checkout. | 4w |
| checkout_token | Used in connection with checkout. | 1y |
| dynamic_checkout_shown_on_cart | Used in connection with checkout. | 30min |
| hide_shopify_pay_for_checkout | Used in connection with checkout. | session |
| keep_alive | Used in connection with buyer localization. | 2w |
| master_device_id | Used in connection with merchant login. | 2y |
| previous_step | Used in connection with checkout. | 1y |
| remember_me | Used in connection with checkout. | 1y |
| secure_customer_sig | Used in connection with customer login. | 20y |
| shopify_pay | Used in connection with checkout. | 1y |
| shopify_pay_redirect | Used in connection with checkout. | 30 minutes, 3w or 1y depending on value |
| storefront_digest | Used in connection with customer login. | 2y |
| tracked_start_checkout | Used in connection with checkout. | 1y |
| checkout_one_experiment | Used in connection with checkout. | session |
| checkout_session_lookup | Used in connection with checkout. | 3w |
| checkout_session_token_<<token>> | Used in connection with checkout. | 3w |
| identity-state | Used in connection with customer authentication. | 24h |
| identity-state-<<token>> | Used in connection with customer authentication. | 24h |
| identity_customer_account_number | Used in connection with customer authentication. | 12w |
Reporting and Analytics
| Name | Function | Duration |
|---|---|---|
| _landing_page | Track landing pages. | 2w |
| _orig_referrer | Track landing pages. | 2w |
| _s | Shopify analytics. | 30min |
| _shopify_d | Shopify analytics. | session |
| _shopify_s | Shopify analytics. | 30min |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. | 30min |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. | 30min |
| _shopify_y | Shopify analytics. | 1y |
| _y | Shopify analytics. | 1y |
| _shopify_ga | Shopify and Google Analytics. | session |
| customer_auth_provider | Shopify analytics. | session |
| customer_auth_session_created_at | Shopify analytics. | session |
Do Not Track
We respect user preferences but acknowledge that industry guidelines for “Do Not Track” signals are not consistently applied. Our practices are transparent, and we continue to evaluate privacy standards as they evolve.
Policy Changes
We may update this policy periodically. We commit to transparent communication and will notify users of significant changes.
Complaints and Inquiries
If you have concerns that are not resolved, you can contact your local data protection authority. Find details for your region at www.cnpd.pt.
last updated: 15.11.2025