How to change my straps?
Care Instructions
Taking care of your Camia
Camia shoes are made of high quality leather and set to last long. Nevertheless, leather is high maintenance and very delicate. For this reason we suggest you: always store your Camia in its Camia's dustbag, avoid water and use leather conditioners for cleaning.
How do I clean my Camia?
The best is to use leather transparent conditioners to clean your Camia, this maintains the fibers supple and preserves its appearance. Apply a small portion of transparent conditioner onto a clean+soft cloth and gently massage the cream into the leather to remove any grime or marks.
Is it normal to feel my foot slightly tight?
As soon as you put your Swap Shoes on for the first time, you could feel your foot slightly tight in the fit: this is normal. This will ensure a good fit once the leather has softened, so there's no stress.
I need an item to be repaired
Please contact our customer care team and we will do our best to advise you on the repair.
Email: wecare@camiashoes.com
Shipping
Pre-Order
When a product is available for pre-order, it means you’re reserving a handcrafted piece before produced. Manufacturing takes time, as we prioritize quality and sustainability over mass production. The estimated delivery date is displayed on the product page and confirmation email. Cheers to the planet, to you, and to us!
Once ready
Once your order is ready, you will receive a notification via email with your tracking number. Once shipped, delivery takes 3-4 days within Portugal, Spain, France and 3-8 days internationally. For in-stock items, delivery takes 3-7 days.
It's worth trying!
You have 15 days after you have received your order to return your purchase if it doesn't fit! We will send you a return label and the package will be picked at your door or we might ask you to leave it by closest postal office, free of charge!
*We gladly accept returns for straps when accompanied by the purchased sandals. However, please note that straps cannot be returned individually.